Dinki Play | Privacy Policy

Last Updated: January 22, 2023
Jurisdiction: Australia
Contact: [email protected]

1. Introduction

Dinki Play (“we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we gather, use, disclose, and protect your personal information when you access our social casino platform for entertainment purposes only.

Key Notes:

• Dinki Play is for entertainment purposes only;
• No real money gambling on the platform;
• The platform is restricted to users aged 18+;
• We are GDPR, CCPA, and other privacy laws compliant.

2. Information We Collect

2.1 Personal Data

• Account Details: Username, email address, age verification;
• Contact Details: Email address for support and services;
• Age Verification: 18+ compliance check;
• Support Messages: Our support team conversations.

2.2 Automatically Collected Data

• Device Data: IP address, OS, browser;
• Usage Data: Site activity, pages visited, play time;
• Cookies: Session cookies, analytics, preference cookies;
• Game Activity: Coin balances, preferences, achievements.

2.3 What We Do NOT Collect

• Real money or transaction data;
• Bank account or credit card details;
• Sensitive personal data apart from age verification;
• Specific geolocation details.

3. How We Use Your Information

3.1 Primary Uses

• Provide access to entertainment-only games;
• Verify user age;
• Manage user profiles and preferences;
• Manage customer inquiries;
• Improve our platform by analytics.

3.2 Legal Obligations

• Maintain age verification records;
• Prevent fraud and abuse;
• Manage lawful requests or legal requirements.

3.3 Communication Purposes

• Send platform announcements and notifications;
• Manage support messages;
• Share responsible gaming info;
• Send promotional emails (with permission only).

4. Sharing Information

4.1 We Never Sell Data
We do not sell, rent, or share your data for third-party marketing.

4.2 When Sharing Is Needed

• Vendors: Trustworthy third parties helping operate the platform;
• Legal Compliance: When legally required;
• Security: To prevent misuse or ensure platform security;
• Business Changes: In the event of mergers or acquisitions.

4.3 Third-Party Services We Utilize

• Google Analytics;
• Game content providers;
• Customer support platforms;
• Security and fraud monitoring tools.

5. Data Protection

5.1 How We Protect Your Data

• SSL/TLS encryption;
• Role-based access control;
• Routine security audits;
• Staff trained in data privacy.

5.2 Retention Periods

• Account Data: Stored while in use + 3 years;
• Age Verification: Stored up to 7 years;
• Support Messages: Stored for 2 years;
• Analytics Data: Anonymized after 26 months.

6. Your Privacy Rights

6.1 Universal Rights

• Access: Request your data;
• Correction: Rectify incorrect information;
• Deletion: Request data erasure;
• Portability: Get your data in portable form.

6.2 GDPR (EU Users)

• Object to or restrict processing;
• Withdraw consent at any time;
• Make a complaint to your local data authority.

6.3 CCPA (California Users)

• Understand what personal data we collect;
• Delete your personal data;
• Opt-out of sale of data (we don’t sell);
• Right to equal service.

6.4 How to Exercising Rights
Email: [email protected]
Response time: within 30 days.
We may need to check identity.

7. Cookies and Tracking

7.1 Types We Use

• Essential: For operation of the platform;
• Analytics: To monitor site use;
• Preferences: To store settings;
• Security: To avoid fraud.

7.2 Managing Preferences

• Use browser settings;
• Use in-site cookie controls.

8. Children’s Privacy

8.1 Age Restriction

• Limited to use by users 18 and over;
• Verification on sign-up.

8.2 Underage Users

• Account suspended instantly;
• Erasure of any data built up;
• Parent/guardian notification at discretion.

9. International Transfers

Your data may be processed in other countries.

We offer legal protection for international data transfers:

• Adequacy decisions;
• Standard contractual clauses;
• Certification mechanisms;
• Internal compliance rules.

10. Policy Updates

We may update this policy from time to time.

• Policies will be revised and published here;
• The “Last Updated” date will be marked with changes;
• Key updates will be distributed via email or site alerts;
• Continued use = consent to changes.

11. Contact Us

Privacy Questions
Email: [email protected]
Response time: within 48 hours

General Support
Email: [email protected]
Subject: Privacy Policy Inquiry

12. Compliance

Dinki Play adheres to the following standards:

• GDPR (EU);
• CCPA (California);
• PIPEDA (Canada);
• Australian and Social Casino Regulations.

Thank you for trusting Dinki Play. We trust in preserving your privacy while offering a secure and enjoyable entertainment experience.